Service Commitment :
SILVER BOILER ENERGY is dedicated to its
core philosophy that provides our customer with considerate services to achieve
maximum satisfaction, we set ourselves out to provide quick-response,
thoughtful, reliable, and professional services, from technology consultation,
engineering design, quality control, cargo dispatch, and installation &
debugging, help customer to realize the optimal value of the purchased
equipment and achieve mutual benefits as always. We pride ourselves on our
ability to provide customers with rapid responses and recommend the most proper
product. Years of working with customers mean that we know how to put
reliability and professionalism first as these are a priority among priorities.
Technical
Expert Team :
SILVER BOILER ENERGY. always keeps the concept of full end to end value-added
technical services, quick technical response according to customer’s specific
requirements will be provided, which including technical consultation, product
configuration guideline, customized engineering drawing, the team not only aids
our clients with technical support but also provide in-depth on-site assistance
to solve problems that customers face after receiving the products. In
addition, cost-effective upgrade, extension, and retrofit programs are
developed to enable low-risk and high profit to the latest technology, after a
complete site evaluation, SILVER BOILERENERGY
service team will establish a customized implementation plan and the best
suitable technical solution to suit customer requirement. Strictness,
efficiency meticulousness, responsibility, openness, and innovation, which are
fully proved by our technical expert team.
Rigorous
Quality Control Team:
SILVER BOILER ENERGY. regards product quality as its soul and it is the lifelong
pursuit to provide customers with superior quality and remarkable performance
products. Our dedicated quality control team members are always working
scrupulously to fulfill duties and ensure the quality of our products to
top-notch, making sure that our clients get the highest quality products they
deserve. Our quality control personnel inspects each process strictly from the
raw material to the finished products, guaranteeing every detail to perfection.
SILVER BOILER ENERGY
owns advanced and sophisticated inspection &detection equipment, such as
frequency conversion gas-insulated portable X-ray flaw detector, micro magnet
yoke flaw detector, and magnetic particle detector to assure flawless products.
What’s more, our production department takes charge of production and making
sure the fabrication progress to meet the delivery deadline in order to deliver
the most satisfying products to our customer.
The
thoughtful and efficient after-sale service team :
Silver Boiler Energy spares no
effort to make sure after-sales service considerately and responsibly to solve
problems for customers. After equipment runs into operation, our highly-trained
after-sale service specialists are available not only to solve your troubles,
manage your feedback with higher efficiency and professionalism but also to
offer on-site technical guidance and training about installation, debugging,
and daily maintenance if it is needful, Silver Boiler Energy man is a service
to help you solve any troubles! Once sales start, service is endless. Promise
& Technology, You deserve it!
Acting with great morals, taking
great responsibilities, and making great achievements, SILVER BOILER ENERGY is
moving on and will achieve its ultimate goal of becoming the leader of the
boiler industry!
Pre-sales services:
- 24-hour online customer service and professional
technical support.
- We help customers choose the best boiler model
according to the different requirements of different industries. Design a
specific boiler and efficient energy utilization scheme for customers and
provide relevant technical data.
- Before delivery, we will provide basic drawings,
layout, boiler room layout, etc.
Service in the sale:
We keep on-line 24 hours, keep close
contact in the production process, ensure the quality of products and on-time
delivery.
After-sale service:
- Provide the complete of original spare parts for
customers.
- Provide installation and commissioning services for
foreign engineers.
- Our engineers will train boiler workers to ensure their
safe operation. For installation and training, the buyer shall bear all
related expenses (accommodation and food, round-trip air tickets).
- SILVER BOILER ENERGY will also provide users with
life-long technical services and operation guidance for boilers.
